Case Study

A Vision for Better Healthcare

Apex Health DPC is a practice with a mission—one that challenges the conventional healthcare model. Founded by Nurse Practitioner Roshni Graydus, Apex Health was born out of frustration with insurance-based limitations. Instead of transactional care, Roshni envisioned a practice where patients felt heard, valued, and empowered to take control of their health. Apex Health blends modern medical care with holistic solutions, prioritizing wellness over paperwork.

Operating in Central Florida, Apex Health offers primary care, weight management, and comprehensive adult health services. Their approach removes the middleman, providing direct care that focuses on the whole patient rather than a single symptom. But as Apex Health grew from a small passion project into a thriving practice, one thing became clear: their brand needed to match their impact. To continue reaching more patients and providing exceptional care, they needed a professional, scalable online presence.

The Need for a Stronger Foundation

As patient demand increased, Apex Health found itself at a crossroads. Their current website no longer reflected the sophistication and care they provided. More than just an aesthetic upgrade, they needed a site that communicated their unique model—one that reassured potential patients and made navigating healthcare options effortless.

Additionally, Apex Health needed a clear brand identity that would resonate with its growing audience. Their message had to be simple yet powerful, reflecting the practice’s holistic philosophy. And to ensure long-term growth, they required a strong SEO foundation to reach the right audience organically. With expansion on the horizon, it was time to build a brand that could carry them into the future. That’s where we came in.

Designing a Seamless Patient Experience

Every great brand starts with understanding. We began with a deep discovery session, where we explored Apex Health’s values, goals, and patient needs. Through user persona development, we mapped out the key audiences—those searching for personalized healthcare solutions—and identified their pain points. Our research extended to a competitive analysis, allowing us to position Apex Health strategically in the market.

BUILDING A BRAND

Once the foundational research was in place, we created three distinct stylescapes, each presenting a different visual direction. These weren’t just visual choices; they were carefully crafted experiences designed to embody the heart of Apex Health’s mission. Roshni chose a direction that felt both organic and professional, reflecting the trust and warmth she wanted her patients to feel. With the brand identity locked in, we moved on to the website—a crucial element in delivering her message.

“Committed to Your Wellness at Every Step, for a Healthier Lifestyle”

MORE THAN A WEBSITE

We audited the existing website, restructuring the content to ensure clarity and ease of navigation. Every decision was intentional, from the user journey to the call-to-action placement. The website needed to do more than provide information—it had to convert visitors into loyal patients. To achieve this, we built an intuitive workflow, ensuring that every interaction with the site led to a deeper connection with the practice. Once approved, we developed the final website in Webflow, ensuring seamless performance and accessibility.

A Brand That Speaks to Its Patients

The new Apex Health brand is a testament to its mission. Designed with a holistic intention, every element—colors, typography, and imagery—was chosen to evoke a sense of trust and care. The brand palette is rooted in nature, symbolizing balance and well-being. The typography is modern yet inviting, reflecting the accessibility of direct primary care.

The website is not just a digital brochure—it’s a guided experience. Clear messaging walks patients through membership plans, employer bundles, and the direct primary care model. The structure is designed for effortless navigation, ensuring that every visitor quickly understands how Apex Health is different. SEO best practices were implemented from the ground up, laying the foundation for long-term visibility in search engines.

A Recognized Leader in Healthcare

Within a year of launching, Apex Health DPC became a recognized leader in the community, experiencing an astounding 80% - 98% monthly increase in new patients and tripling their revenue. The practice was honored with multiple awards, including Best of the 352 Winner, Best of South Lake, and Reader’s Choice Award for Lake County. But beyond accolades, the real impact was felt in their patient growth. Apex Health saw an increase in patient load, allowing them to expand their space and begin hiring additional staff.

Most importantly, the new brand and website not only empowered Roshni to focus on what she does best—providing exceptional care—but also positioned Apex Health for long-term growth, enabling more patients to access their transformative healthcare services. With a clear online presence and an intuitive digital experience, patients could easily connect with Apex Health, ensuring that more people in Central Florida received the care they deserved.

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